ONTRAC

Operational Nexus of Tenacious Revenue Administration and Collection

Fancy name, but we deliver powerful results

We understand the pressure medical practices are under—short on time, buried in administrative tasks, and trying to keep revenue flowing.

ONTRAC, a clear and comprehensive billing process designed to deliver measurable results across every phase of our partnership. From day one, we bring structure, speed, and accountability to your revenue cycle—so you can get back to what matters most: your patients.

Let Us Lighten The Load
PSS Way
Discover ONTRAC: Clean Claims. Fast Turnaround. Fewer Denials.
0
1
2
3
4
01
Step 1: Onboarding

Laying the foundation for success

(right arrow)
Align on goals, challenges, and revenue opportunities
(right arrow)
Assign a dedicated Client Success Manager
(right arrow)
Gather key operational insights
(right arrow)
Create a transition plan tailored to your needs

Why it Matters

We take the time to understand how your practice operates so we can deliver the right solutions from the start.
02
Step 2: Integration

Seamless connection, smarter billing

(right arrow)
Resolve existing billing backlogs and denials
(right arrow)
Integrate securely with your EMR and confirm data flow
(right arrow)
Review and work open claims

Why it Matters

We take the burden of billing off your plate while maximizing claim accuracy and payment speed.
03
Step 3: Practice Operations

We manage the details so you can focus on care

(right arrow)
Launch daily billing activities
(right arrow)
Handle charge entry, cash posting, and payer follow-up
(right arrow)
Investigate and resolve denied claims
(right arrow)
Manage patient collections professionally and respectfully

Why it Matters

We take the time to understand how your practice operates so we can deliver the right solutions from the start.
04
Step 4: Accountability

Transparency, performance, and continuous improvement

(right arrow)
Resolve existing billing backlogs and denials
(right arrow)
Integrate securely with your EMR and confirm data flow
(right arrow)
Review and work open claims
Performance benchmarks we strive for:
(double checkmark)
Charge Lag Time
Less than 72 hours
(double checkmark)
Clean Claims
Greater than 90%
(double checkmark)
Denied Claims
Less than 5%
(double checkmark)
Net Collection Rate
Greater than 95%
(double checkmark)
Revenue Cycle Time
Less than 28 days
(double checkmark)
Bad Debt
Less than 5%
(double checkmark)
Missed Filing Deadlines
Less than 1%

Why it Matters

You will always know where things stand—and where we are headed together.

Get Your Practice ONTRAC

We are ready to help you improve your revenue cycle, reduce administrative stress, and support your practice’s long-term success.

Start The Conversation